Privacy Policy – Nakamoto Clothing Co
This Privacy Policy describes how and when Nakamoto Clothing Co collects, uses, and shares information when you purchase an item, contact us, or otherwise use our services through BigCartel.com or its related sites and services.
This policy does not apply to the practices of third parties that we do not own or control, including Big Cartel or any third-party services you access through Big Cartel. You can refer to the Big Cartel Privacy Policy to learn more about their privacy practices.
1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorize Big Cartel to share), such as your:
- Name
- Email address
- Shipping address
- Payment details (we do not see your full credit card information)
- Order details
- You may also choose to provide additional personal information, such as for a custom order, by contacting us directly.
2. Why We Collect Your Information & How It’s Used
We rely on several legal bases to collect and use your information:
- To fulfill your order, provide customer support, or resolve disputes
- When you give consent (e.g., signing up for a mailing list), which you may revoke at any time
- To comply with legal obligations, such as tax laws
- To improve our services and operate our business (legitimate interests), as long as your rights are not overridden
- To comply with the Big Cartel Seller Policy and Terms of Use
3. Information Sharing & Disclosure
We only share your personal information when necessary:
- Big Cartel: To provide our services and comply with Big Cartel’s policies
- Service Providers: Trusted third parties (e.g., delivery companies) to perform essential services
- Business Transfers: If we sell or merge the business, only as permitted by law
- Legal Requirements: If required by law, court order, or in response to government requests, fraud prevention, or to protect the rights and safety of customers
4. Data Retention
We keep your personal information only as long as necessary:
- To provide our services
- To comply with legal, tax, and regulatory requirements
We generally retain data for 4 years, unless legally required to keep it longer.
5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party services in the US or other jurisdictions with different data protection laws. If we transfer information outside the EU, we rely on the Privacy Shield framework (e.g., Google Cloud is Privacy Shield certified) or other valid legal mechanisms.
6. Your Rights
If you reside in certain territories, including the EU, you have rights related to your personal information:
- Access: Request a copy of the personal information we hold
- Change/Delete: Request updates, restrictions, or deletion of your data (unless we’re legally required to retain it)
- Object: Object to processing based on legitimate interests or receiving marketing messages
- Complain: File a complaint with your local data protection authority if you believe your rights have been violated
Contact Us:
For data protection purposes, Nakamoto Clothing Co is the data controller of your personal information.
If you have any questions or concerns, you may contact us at:
hello.nakamotoclothingco@gmail.com